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Open miliarbet Legal terms before account access

miliarbet Legal gives you a clear view of account duties, payment records, data handling and access conditions before you open an account.

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miliarbet Open miliarbet Legal terms before account access
CONTACT ROUTES

Switch to the right policy contact path

A clear contact route helps you resolve a Legal question without sending the same details twice.

Account access Use the account help path when phone verification, sign-in status or eligibility wording needs clarification. Include your registered phone number in the secure request area, and we will match the question to the correct Legal policy point.
Payment record Choose the cashier support path for a DANA, OVO, GoPay, QRIS, bank transfer or virtual account record. Add the payment reference and date, rather than sending unrelated personal documents, so the case can be checked accurately.
Privacy request Send a data request when you want to ask about stored details, cookies, correction or removal. State the change clearly and use your account contact so we can confirm ownership before discussing private account records.
DATA PRACTICE

Browse how Legal duties shape account care

Legal handling is practical: we connect your account identity with the records needed to answer access, payment and security questions.

Data handling

We use account details to operate the requested account process, answer policy questions and check payment references. We do not need unrelated personal details for a normal request, so keep your message focused on the Legal matter.

Cookie choices

Cookies can preserve necessary browser sessions and selected account settings. On mobile, check the browser controls if you want to clear them; clearing session cookies may require phone verification again before account access.

Account security

Phone verification is an account step before access to protected account areas. Do not share a verification code in a support message. If a request comes from an unverified contact, we may ask for ownership confirmation.

Record retention

We retain account, payment and support records for operational, security or legal needs, then remove or anonymise them when that purpose ends where applicable. A retention question can be sent with your account reference.

Who to contact

Use account support for access wording, cashier support for DANA, OVO, GoPay, QRIS or bank records, and a privacy request for stored data. Choosing the closest route helps us send the matter to the right team.

Requesting changes

You can ask us to correct inaccurate account details or clarify a policy record. Describe the requested change, provide the registered contact, and expect ownership checks before we alter protected account information.

Check Legal answers before opening an account

These Legal answers cover the questions we expect you to ask before sharing account details or choosing a payment route. We explain access, records, cookies, corrections and contact steps in plain English for Indonesia. When a question concerns eligibility, the answer depends on local law. Use the relevant support path when your situation needs an account-specific response.

miliarbet Legal covers account creation, phone verification, payment records, data handling, cookies, security, retention and policy requests. Access depends on local law, so check the applicable wording before opening an account or using DANA, OVO, GoPay, QRIS or bank transfer.

Access is available only where local law permits and depends on local law in your location. We may ask you to complete phone verification before protected account access. If your eligibility is unclear, use account support rather than sending payment details.

Payment records help us match an account request with the correct transaction, such as a QRIS reference, DANA status or bank transfer date. We ask for the minimum useful detail so cashier support can check the matter without unrelated documents.

Cookies can keep a necessary mobile browser session and selected account settings available. You can clear them through your browser controls, but doing so may end the session and require phone verification again before protected account areas open.

Yes. Send a privacy request describing the inaccurate account or policy detail and use your registered contact for ownership checks. We will assess the request against the relevant record and explain any limit where a security or legal duty applies.

We keep account, payment and support records for operational, security or legal purposes for the period needed for that purpose. You may ask about retention through a privacy request, although some records may need to remain for a stated duty.

Account support handles access and phone verification, cashier support handles DANA, OVO, GoPay, QRIS and bank records, and the privacy route handles stored data or correction requests. Include your account reference, but never include a verification code.

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